Privacy Policy
Last updated: January 2026
1. Introduction
Axis Engineering ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact details (email, phone number, address)
- Company name and job title
- Project specifications and requirements
- Communication records and correspondence
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and quote requests
- Process and fulfil your orders
- Communicate with you about projects and services
- Improve our website and customer experience
- Send promotional communications (with your consent)
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Professional advisers (lawyers, accountants)
- Government authorities when required by law
- Business partners with your consent
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse website traffic and improve our services.
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
7. Your Rights
Under Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Project-related information may be retained for warranty and legal compliance purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: