Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Axis Engineering website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers of our website and services.

2. Services

Axis Engineering provides metal fabrication, engineering, and manufacturing services including but not limited to:

  • Laser cutting and CNC machining
  • Steel fabrication and welding
  • Metal finishing and surface treatments
  • Custom design and engineering services
  • Assembly and logistics

Specific terms for individual projects will be outlined in separate quotations and agreements.

3. Quotations and Orders

All quotations provided by Axis Engineering are valid for 30 days unless otherwise stated. Quotations are based on the information provided and may be subject to change if specifications are altered.

  • Orders are confirmed upon receipt of written acceptance and any required deposit
  • Lead times commence from order confirmation and receipt of all necessary information
  • Any changes to orders may result in revised pricing and delivery schedules
  • Cancellation fees may apply for confirmed orders

4. Payment Terms

Unless otherwise agreed in writing:

  • New customers: 50% deposit required with order, balance prior to delivery
  • Approved accounts: Net 30 days from invoice date
  • Late payments may incur interest charges
  • Goods remain the property of Axis Engineering until paid in full

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Axis Engineering or its content suppliers and is protected by Australian and international copyright laws.

Customer-provided designs and specifications remain the intellectual property of the customer.Axis Engineering will maintain confidentiality of all proprietary information.

6. Quality and Tolerances

Axis Engineering is committed to delivering high-quality products. Unless otherwise specified:

  • Standard tolerances apply as per industry standards
  • Tighter tolerances must be specified at quotation stage
  • All work is subject to our quality management processes
  • Inspection reports and certifications available upon request

7. Warranty

Axis Engineering warrants that all products will be manufactured in accordance with approved specifications and free from defects in workmanship for a period of 12 months from delivery.

This warranty does not cover damage caused by misuse, improper installation, modifications, or normal wear and tear. Warranty claims must be submitted in writing within the warranty period.

8. Limitation of Liability

To the maximum extent permitted by law, Axis Engineering shall not be liable for:

  • Indirect, consequential, or incidental damages
  • Loss of profits, revenue, or business opportunities
  • Delays caused by factors beyond our reasonable control
  • Issues arising from customer-supplied materials or specifications

Our total liability shall not exceed the value of the specific goods or services in question.

9. Delivery and Risk

Unless otherwise agreed:

  • Delivery times are estimates and not guaranteed
  • Risk passes to the customer upon delivery or collection
  • The customer is responsible for checking goods upon receipt
  • Claims for damage or shortages must be reported within 48 hours

10. Website Use

When using our website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Transmit viruses or malicious code
  • Copy or reproduce website content without permission
  • Use automated systems to access the website

11. Force Majeure

Axis Engineering shall not be liable for any failure or delay in performing obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, supply chain disruptions, or pandemics.

12. Governing Law

These Terms of Service are governed by the laws of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

13. Changes to Terms

Axis Engineering reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our website and services constitutes acceptance of any modified terms.

14. Contact Information

For questions about these Terms of Service, please contact us:

Axis Engineering

Email: enquiries@axisengineering.com.au

Phone: 0452 619 531